Informed Customers

Customers hate being left in the dark. When a customer calls, too often the person answering the phone has next to no information about the job or the customer enquiring about it. Putting the customer on hold and making a phone call to the assigned worker or delivery driver is the usual remedy. This is expensive and painful for your customers and your staff members.

With GeoOP all job details can be accessed and updated in an instant:

  • Job Status
    Notes
    Signatures
    Photos
    Location of assigned workers, etc.

If more information is required you simply send the assigned worker a message from the job screen reminding him/her to update the job. It's as simple as that!

Happy Customers are the ones that come back, and seeing as it costs 5-times as much to get a new customer as it does to keep the ones you already have, you can see why using GeoOP is good business made much better.



 

GeoOP powers your mobile workforce