Impact Home Theater

Industry : AV Installation
Manager : George Hires
Location : MD, USA
Manager : George Hires
Location : MD, USA
Case study
“GeoOP is an incredible app that has transformed the efficiency of our business." - George Hires, Impact Audio Video
Company Overview
Impact Audio Video is a home technology integration company based out of Maryland, USA, offering advanced audio visual installations and automation for high end residential homes.
Objective
Impact needed to maintain their organised and cutting edge appearance to their clients without expensive proprietary hardware or custom software. They also wished to replace paper and phone calls with a more efficient way of tracking the work that needed to be done.
Solution
Impact use the “Job Notes” feature of GeoOP to upload photos of the rooms they’re working on as well as a PDF quote for each job so they can refer to it whenever they want. Additionally, they took full advantage of all of GeoOP’s features, adding parts and labour to each job to ensure all their work was invoiced properly.
Results
The Impact staff now benefit from all of GeoOP’s features, providing a complete workflow and job management solution. In the time Impact has been using GeoOP, they have improved customer service as well as installation and billing efficiency.
“GeoOP replaces paper work orders and phone calls with a simple app, and all I can say is that it’s absolutely changed our business for the better.”
Company Overview
Impact Audio Video is a home technology integration company based out of Maryland, USA, offering advanced audio visual installations and automation for high end residential homes.
Objective
Impact needed to maintain their organised and cutting edge appearance to their clients without expensive proprietary hardware or custom software. They also wished to replace paper and phone calls with a more efficient way of tracking the work that needed to be done.
Solution
Impact use the “Job Notes” feature of GeoOP to upload photos of the rooms they’re working on as well as a PDF quote for each job so they can refer to it whenever they want. Additionally, they took full advantage of all of GeoOP’s features, adding parts and labour to each job to ensure all their work was invoiced properly.
Results
The Impact staff now benefit from all of GeoOP’s features, providing a complete workflow and job management solution. In the time Impact has been using GeoOP, they have improved customer service as well as installation and billing efficiency.
“GeoOP replaces paper work orders and phone calls with a simple app, and all I can say is that it’s absolutely changed our business for the better.”



