“GeoOP is an infallible app and has transformed the efficiency of our business." - Plumbing & Electrics.

Company Overview
Plumbing & Electrics is a London-based firm offering maintenance to private residential clients and businesses around the city. Their engineers work on all size jobs from fixing a leak to full central heating installations.

Objective
Plumbing & Electrics needed a better way to manage their engineers’ schedules, as well as reduce the amount of work handled by their head office. With an incredibly large workload and thousands of clients in their database, Plumbing & Electrics desperately needed to keep track of everything; a nearly impossible task without a system like GeoOP.

Solution
Plumbing & Electrics connected their head office administrators and mobile engineers to GeoOP. Using iPhones, iPads and Blackberries, technicians receive their jobs on their mobile phone without having to collect job sheets from head office. Changes to the schedule no longer require a phone call as the phones simply update with new information.

Plumbing & Electrics have also taken full advantage of GeoOP’s integration with Xero to completely eliminate the invoice book. Charges are added to jobs either by techs in the field or by head office. At the end of each day, all completed jobs and their charges are turned into invoices at the touch of a button, using the “push to Xero” feature.

Results
Thanks to GeoOPs easy-to-use system, scheduling has now become a pleasure rather than a pain. The electronic records created by GeoOP have ensured that every job is billed quickly and accurately.

With all job information available at a glance, Plumbing & Electrics' technicians have also noticed the improvements that the GeoOP system has brought to the business. The information that GeoOP provides allows Plumbing & Electrics' techs to turn up at the right place, on time and ready to get the job done.

The efficiently of GeoOP means Plumbing & Electrics has completely eliminated paperwork, preventing important documents from slipping through the cracks. Furthermore, technicians using iPhones and iPads are also tracked via GPS, which has dramatically improved scheduling efficiencies, resulting in reduced costs and more jobs being completed every day.

“The developers of GeoOP have been excellent in providing updates and changes to the system where necessary. This is an infallible app that has transformed the efficiency of our business.”