Allen’s Freight

Manager : Leigh Allen
Web: www.allensfreight.biz
Location : Victoria - Australia
Case study
Allen’s freight and distribution company with 15 trucks operating in Victoria, Australia. They faced a number of issues including being able to communicate effectively to and from the drivers. This issue was causing a number of in-efficiencies including incorrect deliveries, wasting time and valuable milage.
After the implementation of GeoOP customer complaints have been reduced to virtually none and productivity has increased substantially.
From Leigh Allen:
"We’re a family-run freight business in Victoria and before GeoOP, our base team was constantly on the phone to drivers, who would get frustrated with all the interruptions. Not knowing where our drivers were and team members sharing inaccurate information meant confusion for both staff and customers. We needed something to help us reduce delivery time, communicate accurate data and increase productivity. After researching a few companies who would cost around $60,000 to implement a new system, I found GeoOP through the App store. With just the cost of a few cents per job and a handful of iPhones, this system will far outline and outperform the competition.
After only five minutes of training for our drivers, we were up and running. It was that easy. We used to get six to eight complaints per week from customers, but since installing GeoOP we haven't gotten one. The support from GeoOP is incredible. They’re easy to deal with and I wouldn’t hesitate to recommend the service to any company with a mobile team."
Click here to read the full story over on the Logistics Magazine website



